These are a few frequently asked questions. If you have a question, but don't see the answer here, please email us at sales@skybelts.com. We'll respond quickly, unless we're on an airplane going somewhere exciting!
Question#1:
How much are shipping costs to the UK and Europe?
Answer#1:
We ship to the UK, Europe, and most countries Worldwide. The shipping cost is determined by the total amount of the order. For example: the International shipping rate for one SkyBelt with buckle is $6.95 USD, two belts with buckle is $9.95 USD, three belts with buckle is $12.95 USD.
Or get your friends together and receive FREE SHIPPING on all orders over $100 anywhere in the world!
Also, in our online store you are able to calculate the exact shipping cost with your address and zip code prior to purchasing.
Question#2:
Can I purchase items with a credit card, PayPal, or check?
Answer#2:
Yes! We accept credit cards (Visa, Mastercard, American Express, and Discover), money orders and personal checks. You can buy online with a credit card, or just call 1-866-SKYBELT to order by phone. If you wish to use PayPal, email your order to sales@skybelts.com and we'll email you a request for payment. If you'd rather not order online, download our order form to pay by check or money order.
Question#3:
Does each belt come with a buckle?
Answer#3:
Yes! The first SkyBelt you order, starting at $32.95, comes with a buckle and an adjustable belt. Additional belts start at only $12.95 and are interchangeable with your first SkyBelt, or any other belts purchased on SkyBelts.com. Basically, you only need one buckle. Buckles are available with a SkyBelts logo on the lid or without a logo. Please specify your choice on the individual product page when ordering. We currently have many different colors and patterns to choose from. Check it out!
Question #4:
How do I know which size belt to order?
Answer#4:
SkyBelts come in 2 sizes: S/M adjusts up to 32", M/L adjusts up to 42". All belts are 1.5" wide which fits a standard size belt loop. If needed, smaller or larger sizes can be made at no extra charge. E-mail us with your request.
Question#5:
Is it easy to switch my interchangeable belts?
Answer#5:
Yes, click here and follow these simple instruction.
Question #6:
We would like to order Corporate Gifts or large quantities.
Answer#6:
Great! E-mail or phone us at 1-866-SKYBELT and we'll work with you to meet your specific needs.
Question#7:
Can I purchase Gift Certificates?
Answer#7:
Yes! Gift Certificates are available, call 1-866-SKYBELT to order your Gift Certificate for any amount.
Question#8:
How long until I receive my order?
Answer#8:
Approximately 3-7 days for U.S. orders and 7-14 days for international orders. You may need to allow 4-6 weeks for some international orders due to customs regulations. If you don't receive your SkyBelt within this time period, please notify us.
Question#9:
What is your return policy?
Answer#9:
If you are not completely satisfied with our product, you have up to 30 days from the date of purchase to return your item for a full refund less shipping costs. However, we do not accept returns or exchanges on custom orders, which include initial rhinestone buckles and larger custom size belts.
Question#10:
How will I know when new colors and clips are available?
Answer#10:
Sign up for our free SkyBelts e-newsletter and you'll be notified about the latest belt colors, clips, and specials. Or, bookmark planewear.com for all our products and accessories.
